Failed to get Combu server info.

I think you have uploaded the admin folder at the root of your server and not the web services? Since this URL in the browser is showing the admin console, while the root should be the folder with the web services (then the admin console should be in /admin). In fact if you enable "Log Debug Info" in the inspector of CombuManager component on Unity, you'll see in the console log that the server is returning "404 Not Found" trying to access the web service.

By the way, if you're starting a new project right now then I'd suggest you to use Combu version 3.0 that is currently in Release Candidate phase and should be released very soon in the following weeks. You'll find the link to apply to the beta in the page, but you'll have to redeem your Unity Asset Store invoice from here before apply.

new URL Test : this

I added / admin but I get the same error.

I'll attach a screenshot of the folder status I have set up on my web server now.

screenshot Link : ?dl=0

It works now for me, have you set "Url Root Production" to "http://combusv.azurewebsites.net/" (and disabled "Use Stage") in CombuManager?

I did what I told you but same error.

When the log debug info is enabled It comes out to call this.

Sending:

http://combusv.azurewebsites.net/admin/server.php?action=info&sig_time=636250881820363398&sig_crc=a296d9c103c85e9ee1586c7bfeaf49211ff43a56

What parts need to be fixed?

Please re-read my previous message, in Unity inspector you must remove "admin" from URL, the URL must be the root of Combu not admin.

Thank you.

After modifying URL, I confirmed that it works.

Hi, Francesco.

I also get this message (Failed to get Combu server info) when the device is not connected to the Internet. I wish that when there was no connection, my app will operate locally (without the Combu functions). How can I prevent this error from occurring when I have detected that there is no Internet connection?

Thank you in advance!

Failed to get Combu server info
UnityEngine.Debug:LogError(Object)
Combu.CombuManager:<Start>m__0(Boolean, CombuServerInfo) (at Assets/Combu/Scripts/CombuManager.cs:312)
Combu.<GetServerInfo>c__AnonStorey1:<>m__0(String, String) (at Assets/Combu/Scripts/CombuManager.cs:605)
Combu.<DownloadUrl>c__Iterator0:MoveNext() (at Assets/Combu/Scripts/CombuManager.cs:411)
UnityEngine.SetupCoroutine:InvokeMoveNext(IEnumerator, IntPtr)

It's not a real exception/error, it's only Debug.LogError to let the developer know about it at line 312 of CombuManager.cs

Ah, ok! Thank you!

whenever I start combu i get this message.

Failed connection to Combu server
UnityEngine.Debug:LogError(Object)
Combu.<InitializeServer>c__AnonStorey1:<>m__0(String, String) (at Assets/Combu/Scripts/CombuManager.cs:657)
Combu.<DownloadUrl>c__Iterator0:MoveNext() (at Assets/Combu/Scripts/CombuManager.cs:424)
UnityEngine.SetupCoroutine:InvokeMoveNext(IEnumerator, IntPtr)

It did not happen earlier.

This text is printed when the client could not reach your server for internet connection issues, server not responding or wrong response from server for misconfiguration or other server side issues. 

I'm away for holidays and will come back at Monday, so send to me all data by PM (URL, app Id and Secret) and I'll try to connect when I'll be back.